FAQs


Whether you are a new customer or a lifelong friend of Wender & Roberts, we look forward to serving you and welcome any questions you may have regarding your health, medications, or insurance.  In addition, we have listed a few of the most commonly asked questions below.  Should you need further assistance, please do not hesitate to contact your Wender & Roberts Pharmacy staff.

 

How do I transfer a prescription to Wender & Roberts?

  1. Call or stop by either of our Wender & Roberts locations.  You can also complete a Prescription Transfer Request and fax it to us or drop it by.
  2. Give our pharmacy staff the name and phone number of the pharmacy that you will be transferring your prescription from, along with information about the medication and doctor who prescribed it.
  3. Let us take it from there!  We’ll contact the pharmacy and/or doctor if needed and have your prescription waiting for you when you arrive.

 

I have a concern about one of my prescriptions.  What do I do?

First, if it is a serious emergency, always contact 911 or your physician immediately.  If your concern is not urgent, we look forward to talking to you about any questions or issues you may have.  Call or come by any of our locations to speak with a member of the pharmacy staff.